IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL 911 TO GET PROMPT MEDICAL ATTENTION.
YOU UNDERSTAND AND AGREE THAT ROBIN CARE SOLELY PROVIDES THE SERVICES AND DOES NOT PROVIDE MEDICAL CARE, MENTAL HEALTH SERVICES OR OTHER PROFESSIONAL MEDICAL SERVICES. YOUR INTERACTIONS WITH THE ROBIN CARE CARE ADVOCATES VIA THE SERVICES ARE NOT INTENDED TO TAKE THE PLACE OF YOUR PRACTITIONER-PATIENT RELATIONSHIP WITH YOUR REGULAR HEALTH CARE PRACTITIONERS. ROBIN CARE DISCLAIMS ANY AND ALL LIABILITY FOR ANY ADVICE OBTAINED FROM A ROBIN CARE CARE ADVOCATE VIA THE SERVICES OR FOR ANY OTHER INFORMATION OBTAINED ON THE SITE. YOU ACKNOWLEDGE THAT YOUR RELIANCE ON INFORMATION PROVIDED BY ROBIN CARE CARE ADVOCATES VIA THE SERVICES IS SOLELY AT YOUR OWN RISK AND YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED HEREWITH.
All pages within this Site and any material made available for download are the property of Robin Care, or its licensors or suppliers, as applicable. The Site is protected by United States and international copyright and trademark laws.
When you use any Robin Care Service, or send e-mails, text messages, and other communications from your desktop or mobile device to Robin Care, you are communicating with us electronically. You hereby consent to receive communications from us electronically. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications that Robin Care provides to you electronically satisfy any legal requirement that such notices and other communications be in writing.
In addition, all information received by you from Robin Care via e-mails, text messages, and other communications is transmitted over a medium which is beyond Robin Care’s control and jurisdiction. Accordingly, Robin Care assumes no responsibility for, or relating to, delay, failure, interruption or corruption of any data or other information transmitted in connection with use of this Site or sites accessed through this Site.
If you create a user account for the Robin Care Site, you agree to complete the registration process by providing current, complete, and accurate information as required by Robin Care. You are responsible for all activities that occur under your account. In the event access to the Site or a portion thereof is limited requiring a user ID and password (“Protected Areas”), you agree to access Protected Areas using only your user ID and password as provided to you by Robin Care. You agree to protect the confidentiality of your user ID and password, and not to share or disclose your user ID or password to any third party. You agree that you are fully responsible for all activity occurring under your user ID. Your access to the Site may be revoked by Robin Care at any time with or without cause.
You may not use any scraper, crawler, spider, robot or other automated means of any kind to access or copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.
Violations of system or network security may result in civil or criminal liability. Robin Care will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.
The content of the Site and the Services, including without limitation, text, copy, audio, video, photographs, illustrations, graphics and other visuals, is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment or recommendations of any kind. You should always seek the advice of your qualified heath care professionals with any questions or concerns you may have regarding your individual needs and any medical conditions. All information provided by Robin Care with respect to the Services or in connection with any communications supported by Robin Care, including but not limited to communications with Robin Care Care Advocates, is intended to be for general informational purposes only. The Site and Services are not a substitute for professional medical diagnosis or treatment. Reliance on any information appearing on the Site, whether provided by Robin Care, its content providers, medical experts, clients, visitors to the Site or others, is solely at your own risk.
In connection with the Services, you consent and agree that Robin Care and the Robin Care Care Advocates may have access, to the extent applicable, from time to time, to your Cancer Care Plan in order to provide the Services to you. Robin Care recognizes your privacy and, in accordance with the Privacy Notice, will not release information to anyone without your written authorization or as required or permitted by law. Moreover, you understand and agree a Robin Care Care Advocate may communicate on your behalf with your health care practitioner and may involve the communication of your medical information, both via text or orally, to physicians and other health care practitioners located in other parts of the state/jurisdiction or outside of the state/jurisdiction. You agree that Robin Care Care Advocates may initiate contact with you, from time to time, via e-mail or orally via telephone, to inform you about the Services as well as other health-related products or services related to the Services.
The Contents of the Site, including without limitation the files, documents, text, photographs, images, audio, and video, and any materials accessed through or made available for use or download through this Site (“Content”) may not be copied, distributed, modified, reproduced, published or used, in whole or in part, except for purposes authorized or approved in writing by Robin Care. You may not frame or utilize framing techniques to enclose, or deep linking to, any name, trademarks, service marks, logo, Content or other proprietary information (including; images, text, page layout, or form) of Robin Care without our express written consent.
Although Robin Care attempts to ensure the integrity and accurateness of the Site, it makes no representations, warranties or guarantees whatsoever as to the correctness or accuracy of the Site and Content thereon. It is possible that the Site could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform Robin Care so that it can be corrected. Information contained on the Site may be changed or updated without notice. Additionally, Robin Care shall have no responsibility or liability for information or Content posted to the Site from any non-Robin Care affiliated third party.
Robin Care makes no representations whatsoever about any other website that you may access through this Site. When you access a non-Robin Care site, please understand that it is independent from Robin Care, and that Robin Care has no control over the Content on that website. In addition, a link to a non-Robin Care website does not mean that Robin Care endorses or accepts any responsibility for the Content, or the use, of the linked site. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.?
If you submit, upload, post or transmit any health information, medical history, conditions, problems, symptoms, personal information, consent forms, agreements, requests, comments, ideas, suggestions, information, files, videos, images or other materials to us or our Site (“User Information”), you agree not to provide any User Information that (1) is false, inaccurate, defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior, (2) violates or infringes the privacy, copyright, trademark, trade dress, trade secrets or intellectual property rights of any person or entity, or (3) contains or transmits a virus or any other harmful component. You agree not to contact other site users through unsolicited e-mail, telephone calls, mailings or any other method of communication. You represent and warrant to Robin Care and its Robin Care Care Advocates that you have the legal right and authorization to provide all User Information to Robin Care and its Robin Care Care Advocates for use as set forth herein and required by Robin Care and the Robin Care Care Advocates.
Robin Care disclaims any responsibility or liability for copyrighted materials posted on the Site. If you believe that your work has been copied in a manner that constitutes copyright infringement, please follow the procedures set forth below.
Robin Care respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (“DMCA”), Robin Care will respond promptly to notices of alleged infringement that are reported to Robin Care’s Designated Copyright Agent, identified below.
If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through our Site by sending us a notice (“Notice”) complying with the following requirements.
Deliver this Notice, with all items completed, to firstname.lastname@example.org
ROBIN CARE DOES NOT WARRANT THAT ACCESS TO OR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND TITLE/NON-INFRINGEMENT. ROBIN CARE DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION OBTAINED THROUGH THE SITE.
YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND LINKED WEBSITES. ROBIN CARE DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACK UP AND SECURITY.
ROBIN CARE AND ANY THIRD PARTIES MENTIONED ON THIS SITE ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES, CONTENT OR INFORMATION CONTAINED WITHIN THE SITE, AND/OR ANY LINKED WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, AND/OR LINKED WEBSITES IS TO STOP USING THE SITE AND/OR THOSE SERVICES. TO THE EXTENT ANY ASPECTS OF THE FOREGOING LIMITATIONS OF LIABILITY ARE NOT ENFORCEABLE, THE MAXIMUM LIABILITY OF ROBIN CARE TO YOU WITH RESPECT TO YOUR USE OF THIS SITE IS $1000 (ONE THOUSAND DOLLARS).
Robin Care will try work in good faith to resolve any issue you have with Site, including services ordered or purchased through the Site, if you bring that issue to the attention of our customer service department. However, Robin Care realizes that there may be rare cases where we may not be able to resolve an issue to a customer’s satisfaction. In the event we cannot resolve a dispute between us, you agree that all matters related to any use or access of the Site, the Services or any other Robin Care site will be governed by the laws of the State of California, without regard to its conflicts of laws rules. You hereby waive any objections to such jurisdiction or venue. Any claims or controversies arising out of this Agreement, and/or the related use and access of the Site, the Services or any other Robin Care site, shall be exclusively in the state courts of California.
All information is transmitted over a medium which is beyond our control and jurisdiction. Accordingly, Robin Care assumes no responsibility for, or relating to, delay, failure, interruption or corruption of any data or other information transmitted in connection with use of this Site
Revised 15 October 2018